System and browser
Operating System
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Microsoft Windows version 7 or later
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Apple Mac OS version 10.5 or later
Browser Version
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Google Chrome version 50 or later
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Mozilla Firefox version 38 or later
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Apple Safari version 5 or later
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Microsoft Edge version 88 or later
Protected documents
Protected PDF Documents
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Adobe Reader 7 or Later: We recommend updating Adobe Reader to the latest version. Use the provided link to download the latest version.
https://helpx.adobe.com/acrobat/kb/install-updates-reader-acrobat.html
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Use Adobe Reader as Default PDF Viewer (recommended): While different PDF readers can be used, we strongly recommend setting Adobe Reader as your browser’s default viewer to ensure protected PDFs open seamlessly. Follow the instructions in the provided link to make Adobe Reader your default PDF viewer.
https://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
Protected Excel Documents (MS Office)
Supported Versions:
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Microsoft Office 2003, or later.
Windows Operating System Requirements:
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Windows Vista, 7, 8, 8.1, 10, 10.1, 11, or later: No additional requirements.
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Windows Server 2008: No additional requirements.
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Windows XP SP3 32-bit: Requires Microsoft Windows Rights Management Services.
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Windows XP SP3 64-bit: Requires Microsoft Windows Rights Management Services.
Trusted sites
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Optimise User Experience: Ensure your browser and firewall allow access to Sterling URLs.
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Access Protected Documents: Add this URL to your trusted sites to open protected PDFs and Office files:
https://*.sterling.transperfect.com/ -
Trusted Sites Configuration: For step-by-step guidance, see your browser’s instructions on adding trusted sites.