Simple Q&A: A straightforward process where Q&A Experts on both the External and Internal sides can create and submit questions and answers.
Simple Q&A flow
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Q&A Participation: Only users assigned a Q&A role can participate in Q&A activities.
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Question Submission: External users assigned a Q&A role can ask general questions or those related to a specific index, folder, or document.
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Answering Questions: Internal users with Q&A Expert roles for the corresponding Q&A categories can provide answers.
Simple Q&A Roles
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Main Deal Team |
Sub Team |
External Team |
|---|---|---|
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Q&A View Only Q&A Expert |
Q&A View Only Q&A Expert |
Q&A View Only Q&A Participant |